Career

Customer Service Representative

Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in expanding their market presence in Malaysia and the Asia Pacific region. Our Malaysia branch, established in 2018, boasts two well-equipped offices and a team of approximately 80 employees. We excel in providing outstanding manpower outsourcing solutions to our clients in Hong Kong, utilizing our in-depth knowledge of local regulations. Join us in shaping the future of business expansion and digital marketing!

Our client is a trusted provider of company formation and accounting services for UK-based businesses, including virtual office and tax filing support. Their streamlined and partner-driven business model supports clients from Hong Kong, Taiwan, and Malaysia.

Jobs & Responsibilities:

  • Input client data into Excel databases including company and personal details.
  • Schedule identity verification procedures with clients via email.
  • Send company registration and document update emails.
  • Manage incoming mail, perform name changes, and document alerts.
  • Use Microsoft Outlook to notify and track irregular letters.
  • Escalate irregular issues to supervisors promptly.
  • Support internal recordkeeping and operational documentation.

 Requirements

  • Preferred start date: After 15 September
  • Diploma or Degree in Business Administration, Communications, or related field.
  • Detail-oriented with strong organizational skills.
  • Proficient in Microsoft Excel and Outlook.
  • Strong verbal and written communication skills.
  • Must be able to speak Cantonese and read/write Chinese.
  • Able to handle client data with confidentiality and professionalism.

Benefits

  • 5 working days
  • Hospital insurance
  • Medical claim allowance
  • Parking allowance
  • Friendly and good working environment
  • Free snack & beverages
  • Increment depends on work performance
  • Festival gifts, birthday benefits etc
  • Working place nearby MRT station

Office Location: Sunway Velocity

Interested candidates, please provide your CV, current & expected salary

Salary : RM 4,500 to RM 5,500

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